Submitting Feedback to DTV

/in /by

DTV loves hearing from viewers, whether it be feedback in the form of a compliment or a complaint, a request for information, or ideas for episode inserts. Viewer feedback is especially important because it lets us know what you like and don’t like, and we can then act on the feedback to constantly improve the show. Ideas for inserts from our viewers are also necessary because it is impossible for the DTV team to know all the great things that are happening in South Africa, and within the Deaf community.

We have made it easier for viewers to communicate with us since the relaunch of the DTV website in 2014. Viewers are able to communicate with us via:

  • SMS to a dedicated number (082 343 6321)
  • Email to
  • Email via a handy web form, without the need for an email account

However, many viewers still communicate directly with Candice Morgan, which is not ideal. While Candice loves hearing from viewers, it is impossible for her to respond to all communications sent directly to her. Aside from being the principle presenter on DTV, Candice is also the Executive Producer, a director, and she also edits the footage filmed. This leaves her with very little time during work hours to respond to any communication.

We therefore encourage all viewers to communicate with DTV via our official channels, either

  • Email to
  • Email via our web form

Communications sent this way are received, and read, by 3 people:

  • Our Producer
  • Our Production Assistant, and
  • Our Digital Communications specialist

This ensures that your valuable communication to DTV will be shared with the entire DTV team, and that you will receive a response where necessary.